The mission of Forced Air Mechanical, LLC is to provide trustworthy Commercial HVAC and Refrigeration services to our customers with a sound heart and clear mind. We wish to provide value to our customers, stakeholders, and our community through the services and products we offer here.
Forced Air Mechanical, LLC strives to become the industry leader for Commercial HVAC and Refrigeration services and projects in central and eastern North Carolina.
At Forced Air Mechanical LLC, our core values represent who we are as people and a company and therefore are our top priority. These are critical traits which will promote an atmosphere in which everyone in our company and everyone we come in contact with will benefit from their experience in a positive light. We take these values very seriously and expect any stakeholders within our ranks to do the same.
As honesty comes from within, we as a company must be honest with ourselves when it comes to our strengths and weaknesses. We should strive to improve our weaknesses. We need to be 100% transparent with our customers and if we make a mistake, own up to that mistake and do whatever is necessary to correct it. For our internal customers/stakeholders, provide an environment where they are capable of being honest with the leadership team.
We believe everyone should still be doing the right thing when no one is watching. In the office, in the field, leaving each place better than we found it. Promote integrity through actions and hold others accountable for their actions. Train, coach, lead, and help others if they lose their way.
Each and everyday our primary goal is to ensure our stakeholders return home to their families and loved ones. By providing proper PPE and safe work practices we will remain diligent to this goal. Our commitment to safety will protect our most valuable asset, our people, our customer’s assets, their people and property. Unsafe work practices will not be tolerated at Forced Air Mechanical.
We believe in the ability to put others first. To remain coachable and teachable, and realize that we as individuals and as a company will never “know it all”. We keep a willingness to identify our areas for improvement so we are able to grow.
We always understand that we are far stronger as one cohesive unit than as individuals. Build up, never tear down, coworkers or customers. Be there for one another both on and off the clock. Be willing to help and sacrifice for the needs of others to reach our collective goals. Never leave a man behind or on an island.
As simple as it may sound, be there when you’re supposed to be there and at times when you're not. This is not just for our external customers but ties back into teamwork and our internal customers. Our customers must be able to depend on the fact that we will be there when they need us and our coworkers must know the same.
A classic piece of advice, remember to always treat others how you’d wish to be treated. Take care of coworkers, customers, their property, and the company.
Excellence is not a destination it’s a continuous process. While utilizing our strengths and seeking to improve upon our weaknesses, we put our best foot forward on a daily basis. Continued personal and professional growth will come from seeking excellence daily.
Hold the leadership and stakeholders at Forced Air Mechanical, LLC accountable for their actions and their words. Ensure the leadership group executes the steps necessary to promote, teach, and enforce the vision statement, mission statement, and core values.